How do I start a return or an exchange?

We have a 30-day return policy for all of our customers.

Returns & exchanges are free within 30 days of delivery for eligible orders in the U.S., Canada, Australia, and the UK.

International returns can be returned within 30 days of delivery at a fee of $20 USD, which is deducted from your refund.

Click here to start your return!

  • For Exchanges: Available for U.S., Canada, Australia, and UK customers only. Once your return is received, your exchange will be shipped, and a shipping confirmation email will be sent. Exchanges are shipped via standard shipping (4-7 business days). Learn more about our exchanges here!
  • For Returns: Once your return is received, your refund will be processed in 5-7 business days to your original payment method. Please note that shipping costs are non-refundable.

To be eligible for a return or exchange, items must be unworn, in original condition, and with tags and liners attached. We reserve the right to refuse returns that do not meet these criteria.

Non-returnable items include:

  • Gift cards
  • Intimates bag
  • Package protection
  • Final Sale items
  • Purchases from retail stores (please return to the original store)